Advanced Provisioner
Setup and manage all of your VoIP phones in one place with our simple, cloud-based application.
If you require more flexibility, you can upload your own configuration if necessary.
The cloud hosted business phone system that connects your company, anywhere!
Businesses all have specific needs when communicating with they teams and customers. Using Vinix communications apps allow you to tie and integrate everything together with ease.
Setup and manage all of your VoIP phones in one place with our simple, cloud-based application.
If you require more flexibility, you can upload your own configuration if necessary.
Analytics provides businesses with real-time experience in your communications, which is crucial in a business environment.
Analytics provides comprehensive call data that measures, tracks and reports on your business calling performance. It captures dialed and received calls, location data, time of day distribution, time spent on calls by operator or agent
and more.
Call Recording Enhanced provides business users with context and greater insights into their conversations, helping them make better decisions.
Playback recordings instantly within the management portal using our real-time playback controls, or download them to your local device.
Operator Console allows your to visually see who's on a call.
Not only can you see who's on a call, but the caller ID of the person they are speaking with, the time of the call, even transfer your own calls using the web interface.
Administrate, secure, delete and undelete faxes for the entire company.
The Vinix Fax Manager provides a web based interface (and API) to manage your fax system and individual user's faxes. This enables administrators and to configure, filter and search through their incoming and outgoing faxes via a web browser.
Manage and maintain your company voicemails in an intuitive and simple to use interface.
Vinix Voicemail Manager is a web based voicemail manager interface that allows you to manage your voicemail boxes, listen to voice messages, retrieve undeleted messages and forward them.
Amazon web services connector for Vinix is a plug-in that allows you to quickly and easily establish a connection between your Amazon aws account, and your Vinix account.
This simple and powerful tool will help you secure any data transfer between the two platforms, in order to avoid corruption of client data, and preserve your company's precious data.
Google Drive connector for Vinix is a plug-in that allows you to quickly and easily establish a connection between your Amazon aws account, and your Vinix account.
This simple and powerful tool will help you secure any data transfer between the two platforms, in order to avoid corruption of client data, and preserve your company's precious data.
Webhooks are application messages that are sent to your custom applications, when an event occurs.
Vinix Webhooks is a simple way to send instant messages to your custom code. For example, when a call event comes into the Vinix's system, a webhook can send you a message about the call and all the details and related information.
Our Websocket API makes it possible to open a two-way interactive communication session between the user's browser and a server.
With this API, you can send messages to a server and receive event-driven responses to your custom applications without having to poll the server for a reply.
Enterprise phone system functionality in a next-generation management portal.
Managing your company's users, devices and callflows is critical to every business. Smart PBX ensures a clean and ease of use management portal.
Experience a new level of efficiency in your call center with the cutting edge technology of the Vinix Business Voice - Call Center App. With an emphasis on improving agent productivity and customer satisfaction, as well as reducing operating costs, all that is required is an internet-ready VoIP device.
It features auto attendant capabilities, administrator dashboards and WebSocket integration. This product has been tested and verified by our team of inbound specialists that utilize the system personally to ensure it meets or exceeds industry standards.
An innovative visual interaction application that combines dynamic call flow routing with automated business processes to help organizations improve customer service, increase revenue and save costs.
The primary feature of this application is its ability to powerfully route incoming calls, and allow your business to focus.
Set up an entire office phone system, or multiple offices. Effortlessly manage users, their
devices, and provide advanced features—all within one intuitive interface.
Vinix Mobile is your mobile companion for the connected world.
An easy to use mobile phone app designed to connect your organization so you can place or receive calls as your direct business extension. In addition, you can send/receive text messages and retrieve your voicemail, in a single app on your phone, tablet or computer.
High definition voice and video support allows your communications to be crystal clear. Double the call quality of a typical landline call
Attended and Blind Transfer allows you to confirm the transfer number or name of the transferred call before hanging up. This feature can be enabled on all devices that support this call transfer method.
You can put a customer on hold while you answer another call or call park calls to answer at another device. To return to the original caller, just click on the call park button.
Enable the call forward feature to forward all active calls to a number that you specify, such as your mobile phone or VoIP phone.
Call failover ensures you can get your calls forwarded to the destination you choose in the event of an internet outage.
Let callers and team members in your company know who and how to contact others within your organizationfor each department
Vinix Business Voice Solutions are carefully designed to ensure that your business has the
latest offerings of services and support.
A powerful inbound call center solution designed to give you full control over your customer service processes and agents. You can use it for proactive support, order desk solutions, or handle demanding customer care.
Scale your faxing to receive as e-mail to as many recpients as you need or compatible with your existing fax machine/hardware using an Analog Telephony Adapter (ATA).
3-way call enables real-time three-person conferencing.
High-resolution audio conferences with unmatched quality and crystal clear conversations, Vinix is taking the concept of being “physically present” to the next level.
We are happy to provide support for E911 emergency services. What is E911? E911 is a service used by dialing 911 in Vinix’s coverage area you will be connected with an emergency dispatch center which will ensure that you receive the help.
