Vinix Analytics provides real-time, detailed, accurate information to help you identify your hot leads and call volumes.
Analytics can generate more revenue by enabling you to know exactly who is calling and when. You can get the most out of your business phone system by getting a better understanding of how people find you , what they are looking for, and how your team interacts with your customers.
Vinix Analytics gives actionable insight. Using Key Performance Indicators, you can pull up historical information based on a number of metrics. In addition, real-time dashboards allow you instant access to visual data.
For Businesses, Data Is Crucial. See How It Helps Your Business Grow.
Not only will you get reports on your business calls, but many more tools to help
you boost your productivity, improve your customer service, and optimize your marketing.
By analyzing and automating your business communications data, Vinix Analytics helps to identify what drives your business and demonstrates the return on investment from your marketing initiatives. Vinix Call Analytics, allows you to measure and analyze your campaign results using vital metrics and provides you data on the progress of your campaign at each and every stage of the funnel.
Key Performance Indicators (KPI's) are the factors used to measure a set of goals or objectives. Effective KPIs will provide measurable and visible means of understanding how an organization is performing overall. Vinix Analytics provides a visual way to give you insight into business performance, so you can make smarter, more informed decisions.
Vinix Analytics is a unique approach to call tracking for remote agents. It has a simple, easy-to-use interface that enables you to enter data as it happens so you can perfect sales processes at your fingertips. Vinix captures all the vital information about individual calls, and provides real-time reporting of your results. Vinix enables you to track all of the details of each contact: what was said on the call, how it was said, how long they stayed on the call, and more. You can then take action based on each call just as if you were monitoring from an office or home environment