according to an article by independent industry analyst Blair Pleasant at Business Communications Strategies. Here's what she had to say about our Vinix presentation: One of the companies that will be making its application available in the App Exchange is Vinix, which offers business phone service, PBX and SIP trunking, and other services. As Mark Diaz, Founder/CEO Vinix, explained, “We chose 2600Hz and KAZOO because of its open source nature and abstract paradigm which lets us guarantee a great customer experience. It gives us total control to provide what customers are looking for.” He added, “I didn't want to be another ‘me too’ selling the same thing as everyone else. I want to control the customer experience from start to finish and add new capabilities to differentiate our offerings.” With KAZOO and 2600Hz’ APIs, Vinix can offer customized services for verticals, such as automatic dictation for law firms.
At the event, Diaz wowed the audience with Vinix Blast, a full stack, secure collaboration, voice, video, messaging, SMS/MMS, file sharing, screen sharing, and conferencing application, with integrated SIP and PSTN connectivity that is built on KAZOO. It offers external bridges to connect to third-party CRMs, messaging platforms, portals and additional services. Diaz announced that Vinix Blast will be in 2600Hz’s App Exchange enabling partners to leverage this platform for text messaging, voice and video calls. According to Diaz, “Everything will be integrated out of the box – one click and the service is ready to go.” I spoke with Diaz and asked about Vinix Blast, why 2600Hz, and why they’re making the application available on the App Exchange.